01
Introduction
Rele Esi ("we", "our", or "us") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us.
By using our website or submitting a contact form, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.
02
Information We Collect
We collect only the personal information you choose to provide to us. This occurs when you submit a contact form or send us an enquiry. The information we may collect includes:
- Full name — so we can address you appropriately
- Email address — to respond to your enquiry
- Phone number — if provided, for follow-up communication
- Message content — the details of your enquiry or request
We do not use cookies, tracking pixels, or analytics tools on this website. We do not collect any information automatically through your use of the site.
03
How We Use Your Information
We use the personal information you provide solely for the following purposes:
- To respond to your enquiry or request for information
- To provide quotations or discuss service requirements
- To communicate with you regarding a project or ongoing engagement
- To comply with any legal obligations that may apply to us
We will not use your information for unsolicited marketing or add you to any mailing list without your explicit consent.
05
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our correspondence and any resulting engagement. Once your information is no longer needed, we securely delete or anonymise it.
If you request deletion of your information at any time, we will action this within a reasonable period, unless we are required to retain it by law.
06
Your Rights
Under applicable South African law, including the Protection of Personal Information Act (POPIA), you have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details in Section 10 below.
07
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We encourage you to exercise caution when sharing personal information online and to contact us immediately if you believe your information has been compromised.
08
Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
10
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Rele Esi
Molefe Mabiletsa — Founder & Technology Specialist
General enquiries: info@rele-esi.co.za
Privacy matters: molefe@rele-esi.co.za